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Frequently Asked Questions

Where can I buy your products?
KIMBERLY-CLARK PROFESSIONAL* products are available in most Automotive Stores as well as Home Centers, Hardware Stores and other leading retailers. Please visit the Store Locator to find a retailer in your area.


Where can I find environmental information about your company?
Information about Kimberly-Clark and the environment can be obtained by visiting the Sustainability section of the corporate website. Click here to learn more.


Do your cleaning towels and shop towels leave lint behind? Are they OK to use on windows?
Our SCOTT® Rags and SCOTT® Shop Towels are low in lint and will do an excellent job of cleaning windows and other surfaces.


Can I use your towels for cleaning up paint brushes and paint spills?
We recommend using SCOTT® Rags for cleaning brushes, spills, drips and touching up mistakes. SCOTT® Rags are highly absorbent; and their strength and durability make them economical to use. Clean up paint and stain, then dispose of the messy towels appropriately.


Can I use your cleaning towels and shop towels to detail my car?
KREW* 700 Soft Cloths are excellent for waxing and polishing cars in order to provide a professional appearance.  SCOTT® Rags and SCOTT® Shop Towels are excellent for cleaning hard surfaces such as the interior, windows and mirrors.  Make sure the surface being waxed and buffed is free from dirt and grit particles or scratching may result.


What is HYDROKNIT* Material?
HYDROKNIT* Material is our most advanced wiping technology. It is forged by high-pressure interweaving jets of water that bond fibers together, resulting in a super strong product. Because HYDROKNIT* Material contains greater than 70% pulp, it has the capacity to hold a lot of fluid. And because it incorporates a spun bond fabric into the product, and has no adhesives or binders, it is strong and durable but leaves nothing behind.


How do your shop towels compare to cloth and rental shop towels?
Our WYPALL* Red Shop Towels and KREW* 550 Heavy-Duty Shop Towels offer the same or better performance when compared to cloth.  Refer to the nearest retailer in your area for specific pricing.



Are SCOTT® Rags or SCOTT® Shop Towels intended for use with food?
While our products are not toxic and are excellent for cleaning up spills and messes, they are not intended for use with food, and have not been tested for direct contact with food products. We do not recommend use in that way.



How do your shop towels hold up in solvents?
Our SCOTT® Shop Towels can handle most tough clean-up challenges.  They are ideal for changing oil, refilling fluids and general automotive maintenance. For solvents, we recommend a heavy-duty wiping product such as KIMBERLY-CLARK PROFESSIONAL* Contractor Rags, WYPALL* Red Shop Towels, or our KREW* 550 Heavy Duty Shop Towels.


What are SCOTT® Shop Towels made of?
SCOTT® Shop Towels are made from durable cellulose which has been creped for softness and absorbency. A reinforcing binder is applied to the fabric surface for strength and integrity.  The resulting fabric is remarkably cloth-like, handling tough clean-up challenges.



What do the KREW* Shop Towel product numbers mean?
The increasing numbers associated with the KREW* Branded Shop Towels indicate a rising level of durability and towel performance.  For example, KREW* 200 is a general purpose towel for light duty applications.  KREW* 300 is a multi-purpose shop towel that provides multi-ply absorbency and is ideal for polishing chrome, wiping off dashes and interiors, and cleaning windshields.  KREW* 550 is a heavy duty shop towel.  It is made from Kimberly-Clark’s patented HYDROKNIT* Material which provides strength, fast absorption and long-lasting performance.  KREW* 550 Shop Towels have been engineered to feel like cloth and work even better.
 



What are KREW* 700 Soft Cloths?
KREW* 700 Soft Cloths are made for professional detailing, polishing and finishing.  These long lasting cloths are made from an ultra soft, stretchable rayon-polyester fabric that is extremely low in lint.  Stretching the cloth and folding to form a handful makes for a perfect wax removal and polishing pad.



Can I use your pre-moistened hand wipes to remove grease, oil, or grime from my face?
While our pre-moistened hand wipes are excellent for on-the-spot cleaning of grease, oil, and grime, they are not intended to be applied to the face. We recommend that they be used for the clean-up of hands and other non-porous surfaces instead.



Which side of the drop cloth is up?
Our drop cloths are designed to absorb paint on the fiber side which should face up.  The back, or down side, is coated with a leak resistant poly film.  The poly film side is smoother than the absorbent fiber side.  An easy way to distinguish this is to drop a small amount of water on the surface you want to test. The water will bead up on the poly film side but absorb quickly into the absorbent fiber side.



What are your drop cloths made of?
KIMBERLY-CLARK PROFESSIONAL* drop cloths are made from our unique technology that combines a top layer of highly absorbent HYDROKNIT* Material with a layer of poly backing for lightweight convenience and protection. 


How do your drop cloths compare to the competition?
KIMBERLY-CLARK PROFESSIONAL* drop cloths are lighter, reusable, and easier to carry when compared to canvas drop cloths. Refer to the nearest retailer in your area for specific pricing.



What is the difference between the KIMBERLY-CLARK PROFESSIONAL* All-Purpose Coveralls and the Heavy Duty Coveralls?
The All-Purpose Coverall is for general home improvement and automotive use.  It is ideal for protecting clothes during sanding & dust protection, insulation work and automotive repair.  The Heavy Duty Coverall is for tough home improvement and automotive tasks including painting/staining, pressure washing, automotive paint & body work. The Heavy Duty coverall has a hood; the All-Purpose coverall does not.



What makes KREW* 1300 Professional Painters Coveralls perform well in automotive and home improvement applications?
KREW* 1300 Professional Painters Coveralls are made with our patented REFLEX* Coverall Design which ensures excellent freedom of movement and wearability for professional tasks.  Each coverall contains antistatic, 3-layer fabric which is glazed to minimize surface lint.  And, KREW* 1300 Professional Coveralls are 7 times less likely to rip or tear out during use.


Why is it important to wear shoe covers when working around the house?
It is a good idea to wear shoe covers when working indoors because they prevent dirt and debris on the soles of shoes from tracking onto floors and carpets. Our research, conducted by the Opinion Research Corporation, has shown that it leaves a positive impression on home owners when contractors wear shoe covers.  Specifically, forty-two percent of customers said they would be “thrilled” if contractors wore them and twenty percent said they would use a contractor again simply because of this.


I have noticed that your N95 Sanding Mask and R95 Particulate Mask are NIOSH approved disposable respirators. What is NIOSH? 
NIOSH stands for National Institute for Occupational Safety and Health and was established by the Occupational Safety and Health Act of 1970.  It is an agency established to help assure safe and healthful working conditions for working men and women by providing research, information, education, and training in the field of occupational safety and health.  NIOSH provides national leadership to prevent work-related illness, injury, disability, and death by gathering information, conducting scientific research, and translating the knowledge gained into products and services.



What do N95 and R95 stand for?
N95 and R95 are government filtering efficiency ratings which mean that a respirator blocks out at least 95 percent of airborne particles that are 0.3 microns in size or larger. The “N” in N95 indicates that the respirator is not resistant to oil whereas the “R” in R95 signifies that the respirator is somewhat resistant to oil.


Do you have a list that details the sizes of various particles?
Click here to view a particle size range chart.


What is the purpose of the nitrile foam in your KIMBERLY-CLARK PROFESSIONAL* GRIP* Gloves?
KIMBERLY-CLARK PROFESSIONAL* GRIP* Gloves have been dipped in our exclusive purple nitrile foam coating for excellent grip, wet or dry.  The textured foam repels water, grease, and oil to allow for a consistent grip on the surface of the gloves.  The purple nitrile foam also provides a layer of abrasion resistance, liquid protection, and durability.



How do KIMBERLY-CLARK PROFESSIONAL* GRIP* Gloves compare to competitive gloves?
KIMBERLY-CLARK PROFESSIONAL* GRIP* Gloves offer better fit and dexterity compared to cotton jersey or leather gloves.  Leather gloves have seams in the fingertips, making them very bulky when handling small to medium size parts.  KIMBERLY-CLARK PROFESSIONAL* GRIP* Gloves are made with breathable nylon mesh which is comfortable for extended use, resulting in increased productivity and comfort.  In addition, these gloves provide excellent grip and abrasion resistance due to the nitrile foam coating. All in all, the KIMBERLY-CLARK PROFESSIONAL* GRIP* Gloves win out over leather.



Are KIMBERLY-CLARK PROFESSIONAL* GRIP* Gloves cut resistant?
KIMBERLY-CLARK PROFESSIONAL* GRIP* Gloves certainly help someone protect their hands from rough work but these are not intended for use as cut protection gloves. KIMBERLY-CLARK PROFESSIONAL* GRIP* Gloves are abrasion resistant.  Our gloves received the highest rating available for resistance to abrasion according to EN 388.  This means our foam coated gloves can withstand glass paper being rubbed over the coated glove surface at least 8,000 times.  These gloves are very tough!




Are KIMBERLY-CLARK PROFESSIONAL* GRIP* Gloves antistatic?
KIMBERLY-CLARK PROFESSIONAL * GRIP* Gloves have been tested for surface resistance and static decay.  The nitrile contact surface (palm) is considered to be static dissipative according to these measurements.


Are KIMBERLY-CLARK PROFESSIONAL* GRIP* gloves heat-resistant?
KIMBERLY-CLARK PROFESSIONAL* GRIP* gloves are not designed to provide thermal resistant protection to the hand.  The materials of the glove can melt if excessive heat is applied and injury can occur.  Please refrain from use with hot materials, engine parts, or pipes.  

 


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